Conversation Matrix

Navigating difficult conversations can feel like hard work.  Whether you’re addressing concerns with a colleague, resolving conflicts within my team, or discussing sensitive topics with a friend, the ability to steer conversations toward positive outcomes is crucial for fostering understanding and collaboration.

Identifying why a conversation isn’t going as planned and knowing how to course-correct can be a huge conversation-saver.
To address this need, I’ve developed a Conversation Matrix — a comprehensive tool designed to help you pinpoint the root causes of communication breakdowns, understand which stage of the conversation they’re in, and provide guidance on how to steer the dialogue toward a more fruitful outcome.